(Un)Official Mobile App
Selangor FC is one of the most successful professional football clubs in Malaysia, representing the state of Selangor Darul Ehsan. Nicknamed the Red Giants, Gergasi Merah, the association was established on 22nd February 1936 when two football entities, Selangor Association Football League (SAFL) and Selangor Football Association (SFA), merged to form a new club. Currently, Selangor FC does not have an official mobile app, managing club news, jersey and merchandise shop, and ticket selling through their official website instead.
Without an official app, fans are left managing everything through a browser experience that was not built for mobile.
This creates a few problems:
Selangor FC Mobile App proposes feature improvements that help increase the effectiveness of the app and provide users a convenient and better experience while using the app.
I conducted a usability testing with a group of Selangor FC fans to uncover problems in the design, discover opportunities to improve the design, and to learn about users behaviour and preferences. The research revealed that the website homepage did not provide the league fixtures and standings information, the website feels not secure when making purchases and also, the whole UI design is not mobile friendly.
Based on the research, I made my design choices based on several goals in mind.
Proposing digital team card as the new main focus of the app
Design Improvement
Proposing a new user experience, different from the website
Design Improvement
Propose new UI outlook with user accessibility in mind
Design Improvement
The flow of the app is relatively unchanged to retain familiarity. However, several features are added to ease the overall workflow of the app.
A consistent set of components, colors, and typography built to keep the app cohesive across every screen.
The most important parts — the problem of each page from previous designs, and my proposed design solutions. Only some pages are shown as they have more distinct differences.
The development and implementation of Selangor FC mobile app marks a significant stride towards enhancing fan engagement, fostering a sense of community, and expanding the club's digital presence.
Through this platform, fans can access exclusive content, stay updated on the latest news, purchase tickets conveniently, and interact with fellow supporters, players, and the club management.