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Hire-a-Baby-Sitter App

Mobile App Childcare B2C
MyAsuh App Mockup

Tired of finding babysitters for last minute events and emergencies? MyAsuh is ready to be of service. MyAsuh is a platform that provides baby-sitting services near you with certified professional babysitters at super affordable rates. Find babysitters near you in just 10 seconds and worry no more because MyAsuh babysitters are professionals with years of experience and thorough background and personal records checked and verified. The babysitters will be under surveillance at all times and inspections will be conducted officially from time to time.

Tools
Platform
Role
Duration
Figma & Photoshop
Mobile App
UI/UX Designer
5 Weeks

Parents and guardians face a few recurring problems when finding childcare:

Unqualified babysitters Inconvenient locations Emergencies that leave children unattended

MyAsuh set out to provide safe services with affordable rates, strategic locations and convenience to parents and guardians.

MyAsuh app screens

I conducted online interviews and surveys to understand parents and guardians. Some guardians complained about having to send their child to a day care that is far from both their house and their work. Others had issues signing up their child for monthly child care because they work from home or have flexible working hours.

The research also revealed that location and time were not the only factors limiting guardians, but also the trustworthiness of the child day care — there have been many issues with non-certified babysitters abusing the kids.

MyAsuh research strategy

The flow of the app is simple and straightforward to cater for majority users, which mostly consist of elders, providing age-friendly interfaces.

MyAsuh user flows

Paper wireframes help envision the placement of information and determine what content should be showcased prior to finalizing the visual design.

MyAsuh paper wireframes
MyAsuh low-fidelity wireframes

Before designing, a simple and minimal UI was created to ensure design consistency.

MyAsuh design system

These success metrics provide a comprehensive framework for evaluating the impact of design decisions on user experience and overall app performance.

MyAsuh high-fidelity prototype

MyAsuh has emerged as a premier platform for scheduling appointments with babysitters, offering convenience, reliability, and peace of mind to parents and caregivers alike.

With its user-friendly interface, secure payment options, and vetted network of experienced babysitters, MyAsuh streamlines the process of finding trustworthy childcare professionals.

Impact:

"The app really helps new generation mothers to have more flexible child care because in this era, not all people work 9-6pm for 5 days a week. And with MyAsuh, guardians can easily find the closest and trusted babysitter as they partnered with governments to obligate every office building and high-rise apartment to have a child day care."

What I Learned:

While designing the MyAsuh mobile app, I tried to focus more on the end users, which is parents and guardians, but failed to think of the other side of users — the babysitters. After conducting the usability study, I learned to include a different interface and sign-up page for babysitters.

Next Steps:

  • Design a different interface for babysitters
  • Conduct another round of usability studies to validate whether both sides of end users' pain points have been effectively addressed
  • Conduct more user research to determine any new areas of need
MyAsuh all screens
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